Emergency Telephone Service Centers for help in case of a problem abroad.
Whilst abroad, in any case of problem with the card, it is recommended to immediately contact the emergency telephone service center of Isracard in Israel at +972-3-6364666, which operates 24 four hours a day, all days of the year (with the exception of Yom Kippur).
You will receive immediate help and solution to the problem or difficulty using the card abroad.
In order for us to be able to help you quickly and efficiently, you are requested to contact this telephone service center shortly after encountering any problem with the card and give a detailed report as to the type of problem or difficulty with using the card. Your prompt and accurate message will ensure that suitable measures are taken to solve the problem or difficulty and to prevent losses and damage for you, for businesses and indeed for us.
It is recommended to take this information with you as well as the number of the telephone service center for dealing with problems should these arise, before you leave.