The Isracard Group was established in 1975. It unites three companies that operate in credit payment as a special, extra retailing banking activity offering services and products to its customers.
The Associate companies are attached by means of agreements and provide services to the customers of the following banks:
Bank Hapoalim Ltd., Mizrahi Tefahot, The First International Bank of Israel Ltd., Bank Otzar HaHayal Ltd., Bank Massad Ltd., Bank Yahav for Civil Servants Ltd., Bank Poaley Agudat Yistrael Ltd.
The Isracard Group includes a range of activities in credit payment in the same operating management framework. The various systems are operated by three subsidiary companies that share the same business structure and ues the same business managerial tools and mechanisms: Isracard Ltd., and Eurocard Ltd.
In addition, the group is attached with the following international organizations:
Visa International, Europay International, MasterCard International, J.C.B. VISA.
The Isracard Group a leader in the credit card market in Israel, markets the most selected and varied products: Visa and MasterCard.
Products and Services
The diverse products encompass a wide range of products directly and indirectly marketed by the arrangement companies as well as banking products created by the group for the banks including the cash withdrawal cards and credit agreements in the Isracard program.
The group has over 100,000 businesses which are partners to its credit card activity and honor the cards of both Israelis and tourists from abroad.
Service, Modern Quality and Excellence
As a leading group in the field of credit cards and electronic methods of payment, Isracard strives to improve and make innovations for the benefit of its customers.
More than two and a half million group's cardholders enjoy a wide range of services, benefits and offers. Isracard issues a wide range of cards including: company and corporation cards, international cards, and gold and platinum cards. Isracard is a market leader in the development and distribution of membership club cards, cooperating with organizations and leading bodies. These cards are classified into five groups: life style, culture and leisure (cards for youth, soldiers, students, the Nature Preservation Society), companies and corporations (business, corporation, employees or large-scale organization cards), professional organizations (lawyers, accountants and teachers), consumer membership clubs, retail customer membership clubs.
Gift Program for Card Holders
Isracard offers its customers numerous deals each month, including discounts, gifts, payments, and coupon inserts enclosed with the monthly mail. Isracard offers additional services for the benefit of its customers, including insurance for trips abroad, cash withdrawal in emergency, information services and confirmations. These services are given by hundreds of professional, experienced and skilled employees of the company aided by the most advanced technology.
Isracard serves tens of thousands of business owners in all industries and sectors. The group processes credit card transactions by means of an electronic communication infrastructure allowing the giving and clearing of permits. Isracard offers business owners a range of services and possibilities for payment, spreading out of payments and flexible credit dates, joint sales-promotion campaigns and unique information, benefits and programs of a high service level backed up by an advanced technological infrastructure. Over the years, new sectors of businesses have learnt to recognize the advantages of honoring the cards, including government authorities, municipalities, communication, internet and insurance companies and car agencies.
Isracard provides credit card issuing services for eight banks. The company's sophisticated system enables the processing of requests and the issuance of cards within 24 hours. Isracard's employees keep up day-to-day contact with hundreds of bank branches in order to promote card issues and deal with permits. All these are performed with the aid of an advanced computing system and the highest standards of professional and personal services.
New Services and Advanced Technology
Isracard has regularly developed and applied new technologies for improving customer service. The advanced services include the "Dalkan" card – electronic payment for company car fleets. During recent years, Isracard has made a breakthrough in operating a range of marketing and technological services including a unique platinum card – for wealthier customers. Isracard was the first group in Israel that developed and offered a credit card combined with an international dialing card and single purpose cards allowing purchases only in a number of chain stores. Similarly, the company offers the cardholders the possibility to choose the charge date from four possible dates every month. The company works toward developing businesses and new activities in various fields, including clever card technology, Business-to-Business and Person to Person applications. Isracard has shares in Store Alliance, a company that specializes in progressive EDI solutions in the commerce arena between businesses. (B2B).